Refund policy

:root { --ui-black: #1d1d1f; --ui-teal: #004d4d; --ui-gray-bg: #f5f5f7; --ui-border: #d2d2d7; --ui-white: #ffffff; --ui-text-soft: #424245; } .policy-wrapper { max-width: 850px; margin: 40px auto; padding: 0 20px; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; color: var(--ui-black); line-height: 1.6; } .header-content { text-align: center; margin-bottom: 60px; } .header-content h1 { font-size: 48px; font-weight: 800; letter-spacing: -0.03em; margin-bottom: 15px; } .header-content p { color: var(--ui-text-soft); font-size: 19px; max-width: 600px; margin: 0 auto; } /* --- STEPS/CARDS --- */ .steps-container { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; margin-bottom: 50px; } .step-card { padding: 30px 20px; background: var(--ui-white); border: 1px solid var(--ui-border); border-radius: 20px; text-align: center; transition: all 0.3s ease; } .step-card:hover { border-color: var(--ui-teal); transform: translateY(-5px); box-shadow: 0 10px 30px rgba(0,0,0,0.05); } .step-icon { font-size: 32px; margin-bottom: 15px; display: block; } .step-card h3 { font-size: 16px; font-weight: 700; margin-bottom: 10px; } .step-card p { font-size: 14px; color: var(--ui-text-soft); line-height: 1.4; } /* --- CONTENT SECTIONS --- */ .policy-info { background: var(--ui-white); border-radius: 28px; padding: 45px; border: 1px solid var(--ui-border); } .policy-info h2 { font-size: 24px; font-weight: 700; margin-bottom: 25px; display: flex; align-items: center; gap: 12px; } .policy-info h2::before { content: ''; width: 4px; height: 24px; background: var(--ui-teal); border-radius: 10px; } .support-note { background: rgba(0, 77, 77, 0.04); border-radius: 16px; padding: 25px; margin: 30px 0; display: flex; gap: 15px; } .support-note span { font-size: 24px; } .support-note p { font-size: 15px; color: var(--ui-teal); font-weight: 500; margin: 0; } .details-list { list-style: none; padding: 0; } .details-list li { padding-left: 28px; position: relative; margin-bottom: 15px; font-size: 16px; color: var(--ui-text-soft); } .details-list li::before { content: '✓'; position: absolute; left: 0; color: var(--ui-teal); font-weight: 800; } .footer-cta { text-align: center; margin-top: 60px; padding-top: 40px; border-top: 1px solid var(--ui-border); } .contact-button { display: inline-block; background: var(--ui-black); color: var(--ui-white); padding: 16px 40px; border-radius: 14px; text-decoration: none; font-weight: 600; margin-top: 20px; transition: opacity 0.2s; } .contact-button:hover { opacity: 0.9; } @media (max-width: 768px) { .steps-container { grid-template-columns: 1fr; } .policy-info { padding: 30px 20px; } .header-content h1 { font-size: 34px; } }

Peace of Mind

At High Activity, we’re committed to your fitness journey. If your gear isn't quite right, we're here to help you get it sorted.

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Quality Guard

Every piece of gear is inspected to meet professional standards.

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Easy Returns

Simply reach out and we’ll guide you through the process.

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Fair Refunds

Quick processing back to your original payment method.

Our Quality Promise

We take pride in providing professional-grade equipment. To ensure every customer receives gear that is safe and brand-new, we have a few simple guidelines:

  • The "New Gear" Rule: Items should be returned in their original packaging, unused, and with all tags intact.
  • Unboxing Confidence: We recommend filming a quick unboxing video! It’s the easiest way to protect yourself if the delivery team was a bit rough with your package.
  • Sale & Special Items: Items bought during major clearance events or using specific high-value discount codes are generally final sale.
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To keep our prices competitive and gear fresh, a 15% restocking fee is applied to returns, and return shipping is handled by our customers. This helps us ensure only premium, unused gear remains in our inventory!

Need a Replacement?

Received something less than perfect? If your gear arrived damaged or defective, we’ll make it right with a fresh replacement. Just reach out to us as soon as you notice an issue.

Still have questions?

Our team is ready to assist you with your return or exchange.

Message Support

Sector 14 Rohtak, SCO-85, Rohtak, HR, 124001, IN